{"id":4154,"date":"2016-10-05T08:51:57","date_gmt":"2016-10-05T08:51:57","guid":{"rendered":"http:\/\/www.hotech360.com\/?page_id=4154"},"modified":"2016-11-10T08:41:56","modified_gmt":"2016-11-10T08:41:56","slug":"logbook","status":"publish","type":"page","link":"https:\/\/www.hotech360.com\/tr\/logbook\/","title":{"rendered":"Logbook"},"content":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Logbook &#8211; Guest Service Management&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_single_image image=&#8221;4155&#8243; img_size=&#8221;full&#8221;][vc_column_text]This is a conceptual breakthrough in the management and monitoring of guest service. Enables service providers to improve guest service, to work smarter and more efficiently. Also provides management with tools and statistics to measure the quality of service delivered.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1475656462408{margin-bottom: -100px !important;}&#8221;][vc_column_text]<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.hotech360.bellbutler\" target=\"_blank\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4327\" src=\"http:\/\/www.hotech360.com\/wp-content\/uploads\/2016\/10\/icon_android.png\" alt=\"icon_android\" width=\"32\" height=\"32\" \/><\/a><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.hotech360.bellbutler\" target=\"_blank\">\u00a0 <\/a><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4328\" src=\"http:\/\/www.hotech360.com\/wp-content\/uploads\/2016\/10\/icon-Appstore.png\" alt=\"icon-appstore\" width=\"32\" height=\"32\" \/><a href=\"http:\/\/www.hotech360.com\/logbook.pdf\" target=\"_blank\">\u00a0 <\/a><a href=\"http:\/\/www.hotech360.com\/logbook.pdf\" target=\"_blank\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-4178 size-full\" src=\"http:\/\/www.hotech360.com\/wp-content\/uploads\/2016\/10\/hotech360-pdf.png\" alt=\"hotech360-pdf\" width=\"32\" height=\"32\" \/><\/a>[\/vc_column_text][vc_tta_accordion][vc_tta_section title=&#8221;Key Features&#8221; tab_id=&#8221;key-features&#8221;][vc_column_text]\u2013 Records and tracks service requests made by guests.<br \/>\n\u2013 Automatically allocates assignments to members of staff.<br \/>\n\u2013 Tracks service requests to completion \u2013 requests cannot be lost or forgotten.<br \/>\n\u2013 Constantly synchronises information provided to staff on handheld devices.<br \/>\n\u2013 Escalates overdue service requests in real time.<br \/>\n\u2013 Provides statistics of all service requests opened.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Benefits&#8221; tab_id=&#8221;benefits&#8221;][vc_column_text]\u2013 Maximises guest satisfaction by improving service quality.<br \/>\n\u2013 Improves staff communications and increases efficiency.<br \/>\n\u2013 System constantly reminds users of service requests not yet delivered.<br \/>\n\u2013 Allows for improvements to be made in future service based on learning lessons from historical information.<br \/>\n\u2013 Provides a platform for delivery of common service standards across a number of hotels.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How Does it Work ?&#8221; tab_id=&#8221;how-does-it-work&#8221;][vc_column_text]Guest calls are directed to the guest service centre. Automatic messages are sent to employees with request details. This provides faster and more efficient service.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1475658526172{margin-top: -170px !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;More Products&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_separator][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"HouseKeeping\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\"  style=\"transparent\"  color=\"grey\"  add_button=\"bottom\"  btn_title=\"Read More\"  btn_link=\"url:http%3A%2F%2Fwww.hotech360.com%2Fhousekeeping%2F|||\"  btn_style=\"text\"  btn_gradient_color_1=\"turquoise\"  btn_gradient_color_2=\"blue\"  btn_custom_background=\"#ededed\"  btn_custom_text=\"#666\"  btn_outline_custom_color=\"#666\"  btn_outline_custom_hover_background=\"#666\"  btn_outline_custom_hover_text=\"#fff\"  btn_color=\"skincolor\"  btn_size=\"md\"  btn_custom_onclick=\"true\"  add_icon=\"top\"  hover=\"none\"  icon_type=\"icon\"  i_type=\"fontawesome\"  i_icon_fontawesome=\"fa fa-female\"  i_icon_openiconic=\"vc-oi vc-oi-dial\"  i_icon_typicons=\"typcn typcn-adjust-brightness\"  i_icon_entypo=\"entypo-icon entypo-icon-note\"  i_icon_linecons=\"vc_li vc_li-heart\"  i_color=\"skincolor\"  i_background_style=\"rounded-outline\"  i_background_color=\"grey\"  i_size=\"xl\"  btn_align=\"center\"  i_css_animation=\"\" css_animation=\"\"]A module for prioritizing rooms to be made up, and for communicating statuses of rooms to all relevant hotel employees.[\/vc_cta]<\/div><div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"DutyManager\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\"  style=\"transparent\"  color=\"grey\"  add_button=\"bottom\"  btn_title=\"Read More\"  btn_link=\"url:http%3A%2F%2Fwww.hotech360.com%2Fdutymanager%2F|||\"  btn_style=\"text\"  btn_gradient_color_1=\"turquoise\"  btn_gradient_color_2=\"blue\"  btn_custom_background=\"#ededed\"  btn_custom_text=\"#666\"  btn_outline_custom_color=\"#666\"  btn_outline_custom_hover_background=\"#666\"  btn_outline_custom_hover_text=\"#fff\"  btn_color=\"skincolor\"  btn_size=\"md\"  btn_custom_onclick=\"true\"  add_icon=\"top\"  hover=\"none\"  icon_type=\"icon\"  i_type=\"fontawesome\"  i_icon_fontawesome=\"fa fa-male\"  i_icon_openiconic=\"vc-oi vc-oi-dial\"  i_icon_typicons=\"typcn typcn-adjust-brightness\"  i_icon_entypo=\"entypo-icon entypo-icon-note\"  i_icon_linecons=\"vc_li vc_li-heart\"  i_color=\"skincolor\"  i_background_style=\"rounded-outline\"  i_background_color=\"grey\"  i_size=\"xl\"  btn_align=\"center\"  i_css_animation=\"\" css_animation=\"\"]This is a tool aimed for use by duty managers. \u00a0It allows easy recording and analysis of all information received relevant to duty managers, concerning events during their shift.[\/vc_cta]<\/div><div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"Download Software\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\"  style=\"transparent\"  color=\"grey\"  add_button=\"bottom\"  btn_title=\"Download\"  btn_link=\"url:http%3A%2F%2Fwww.hotech360.com%2Fdownload-software%2F|||\"  btn_style=\"text\"  btn_gradient_color_1=\"turquoise\"  btn_gradient_color_2=\"blue\"  btn_custom_background=\"#ededed\"  btn_custom_text=\"#666\"  btn_outline_custom_color=\"#666\"  btn_outline_custom_hover_background=\"#666\"  btn_outline_custom_hover_text=\"#fff\"  btn_color=\"skincolor\"  btn_size=\"md\"  btn_custom_onclick=\"true\"  add_icon=\"top\"  hover=\"none\"  icon_type=\"icon\"  i_type=\"fontawesome\"  i_icon_fontawesome=\"fa fa-download\"  i_icon_openiconic=\"vc-oi vc-oi-dial\"  i_icon_typicons=\"typcn typcn-adjust-brightness\"  i_icon_entypo=\"entypo-icon entypo-icon-note\"  i_icon_linecons=\"vc_li vc_li-heart\"  i_color=\"skincolor\"  i_background_style=\"rounded-outline\"  i_background_color=\"grey\"  i_size=\"xl\"  btn_align=\"center\"  i_css_animation=\"\" css_animation=\"\"][\/vc_cta]<\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"MiniBar\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\"  style=\"transparent\"  color=\"grey\"  add_button=\"bottom\"  btn_title=\"Read More\"  btn_link=\"url:http%3A%2F%2Fwww.hotech360.com%2Fmini-bar%2F|||\"  btn_style=\"text\"  btn_gradient_color_1=\"turquoise\"  btn_gradient_color_2=\"blue\"  btn_custom_background=\"#ededed\"  btn_custom_text=\"#666\"  btn_outline_custom_color=\"#666\"  btn_outline_custom_hover_background=\"#666\"  btn_outline_custom_hover_text=\"#fff\"  btn_color=\"skincolor\"  btn_size=\"md\"  btn_custom_onclick=\"true\"  add_icon=\"top\"  hover=\"none\"  icon_type=\"icon\"  i_type=\"fontawesome\"  i_icon_fontawesome=\"fa fa-glass\"  i_icon_openiconic=\"vc-oi vc-oi-dial\"  i_icon_typicons=\"typcn typcn-adjust-brightness\"  i_icon_entypo=\"entypo-icon entypo-icon-note\"  i_icon_linecons=\"vc_li vc_li-heart\"  i_color=\"skincolor\"  i_background_style=\"rounded-outline\"  i_background_color=\"grey\"  i_size=\"xl\"  btn_align=\"center\"  i_css_animation=\"\" css_animation=\"\"]The module provides an answer to the problem of ensuring that minbar items are charged to the bill before the guest departs.[\/vc_cta]<\/div><div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"PM\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\"  style=\"transparent\"  color=\"grey\"  add_button=\"bottom\"  btn_title=\"READ MORE\"  btn_link=\"url:http%3A%2F%2Fwww.hotech360.com%2Fpm%2F|||\"  btn_style=\"text\"  btn_gradient_color_1=\"turquoise\"  btn_gradient_color_2=\"blue\"  btn_custom_background=\"#ededed\"  btn_custom_text=\"#666\"  btn_outline_custom_color=\"#666\"  btn_outline_custom_hover_background=\"#666\"  btn_outline_custom_hover_text=\"#fff\"  btn_color=\"skincolor\"  btn_size=\"md\"  btn_custom_onclick=\"true\"  add_icon=\"top\"  hover=\"none\"  icon_type=\"icon\"  i_type=\"fontawesome\"  i_icon_fontawesome=\"fa fa-wrench\"  i_icon_openiconic=\"vc-oi vc-oi-dial\"  i_icon_typicons=\"typcn typcn-adjust-brightness\"  i_icon_entypo=\"entypo-icon entypo-icon-note\"  i_icon_linecons=\"vc_li vc_li-heart\"  i_color=\"skincolor\"  i_background_style=\"rounded-outline\"  i_background_color=\"grey\"  i_size=\"xl\"  btn_align=\"center\"  i_css_animation=\"\" css_animation=\"\"]A sophisticated preventative maintenance tool allowing the easy recording of details of site assets, and have an automatic reminder system for the necessary maintenance of equipment.[\/vc_cta]<\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"FeedBack\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\"  style=\"transparent\"  color=\"grey\"  add_button=\"bottom\"  btn_title=\"Read More\"  btn_link=\"url:http%3A%2F%2Fwww.hotech360.com%2Ffeedback%2F|||rel:nofollow\"  btn_style=\"text\"  btn_gradient_color_1=\"turquoise\"  btn_gradient_color_2=\"blue\"  btn_custom_background=\"#ededed\"  btn_custom_text=\"#666\"  btn_outline_custom_color=\"#666\"  btn_outline_custom_hover_background=\"#666\"  btn_outline_custom_hover_text=\"#fff\"  btn_color=\"skincolor\"  btn_size=\"md\"  btn_custom_onclick=\"true\"  add_icon=\"top\"  hover=\"none\"  icon_type=\"icon\"  i_type=\"fontawesome\"  i_icon_fontawesome=\"fa fa-comment\"  i_icon_openiconic=\"vc-oi vc-oi-dial\"  i_icon_typicons=\"typcn typcn-adjust-brightness\"  i_icon_entypo=\"entypo-icon entypo-icon-note\"  i_icon_linecons=\"vc_li vc_li-heart\"  i_color=\"skincolor\"  i_background_style=\"rounded-outline\"  i_background_color=\"grey\"  i_size=\"xl\"  btn_align=\"center\"  i_css_animation=\"\" css_animation=\"\"]Provides easy and effective monitoring of feedback from your guests by allowing the recording of valuable feedback received from guests.[\/vc_cta]<\/div><div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"PAGM\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\"  style=\"transparent\"  color=\"grey\"  add_button=\"bottom\"  btn_title=\"Read More\"  btn_link=\"url:http%3A%2F%2Fwww.hotech360.com%2Fpagm%2F|||\"  btn_style=\"text\"  btn_gradient_color_1=\"turquoise\"  btn_gradient_color_2=\"blue\"  btn_custom_background=\"#ededed\"  btn_custom_text=\"#666\"  btn_outline_custom_color=\"#666\"  btn_outline_custom_hover_background=\"#666\"  btn_outline_custom_hover_text=\"#fff\"  btn_color=\"skincolor\"  btn_size=\"md\"  btn_custom_onclick=\"true\"  add_icon=\"top\"  hover=\"none\"  icon_type=\"icon\"  i_type=\"fontawesome\"  i_icon_fontawesome=\"fa fa-file-text\"  i_icon_openiconic=\"vc-oi vc-oi-dial\"  i_icon_typicons=\"typcn typcn-adjust-brightness\"  i_icon_entypo=\"entypo-icon entypo-icon-note\"  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It provides a tool for the hotel to be in touch with guests to ascertain their level of satisfaction.[\/vc_cta]<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Logbook &#8211; Guest Service Management&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_single_image image=&#8221;4155&#8243; img_size=&#8221;full&#8221;][vc_column_text]This is a conceptual breakthrough in the management and monitoring of guest service. Enables service providers to improve guest service, to work smarter and more efficiently. Also provides management with tools and statistics to measure the quality of service delivered.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1475656462408{margin-bottom: -100px !important;}&#8221;][vc_column_text]\u00a0 \u00a0 [\/vc_column_text][vc_tta_accordion][vc_tta_section [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/pages\/4154"}],"collection":[{"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/comments?post=4154"}],"version-history":[{"count":0,"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/pages\/4154\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/media?parent=4154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}