{"id":4187,"date":"2016-10-05T09:14:47","date_gmt":"2016-10-05T09:14:47","guid":{"rendered":"http:\/\/www.hotech360.com\/?page_id=4187"},"modified":"2016-11-02T11:22:18","modified_gmt":"2016-11-02T11:22:18","slug":"feedback","status":"publish","type":"page","link":"https:\/\/www.hotech360.com\/tr\/feedback\/","title":{"rendered":"Feedback"},"content":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Feedback &#8211; Reputation Management Software&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_single_image image=&#8221;4217&#8243; img_size=&#8221;full&#8221;][vc_column_text]Provides easy and effective monitoring of feedback from your guests by allowing the recording of valuable feedback received from guests. This enables analysis of this feedback in order to provide statistics that identify the source of good and bad service in your organization. A platform is provided to improve on weak areas of service, and to recognize areas of superior service.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1475656462408{margin-bottom: -100px !important;}&#8221;][vc_column_text]<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.hotech360.bellbutler\" target=\"_blank\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4327\" src=\"http:\/\/www.hotech360.com\/wp-content\/uploads\/2016\/10\/icon_android.png\" alt=\"icon_android\" width=\"32\" height=\"32\" \/><\/a> <img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4328\" src=\"http:\/\/www.hotech360.com\/wp-content\/uploads\/2016\/10\/icon-Appstore.png\" alt=\"icon-appstore\" width=\"32\" height=\"32\" \/> <a href=\"http:\/\/www.hotech360.com\/feedback.pdf\" target=\"_blank\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-4178 size-full\" src=\"http:\/\/www.hotech360.com\/wp-content\/uploads\/2016\/10\/hotech360-pdf.png\" alt=\"hotech360-pdf\" width=\"32\" height=\"32\" \/><\/a>[\/vc_column_text][vc_tta_accordion][vc_tta_section title=&#8221;Key Features&#8221; tab_id=&#8221;key-features&#8221;][vc_column_text]\u2013 Collects and manages feedback comments from guests.<br \/>\n\u2013 Automatically sends out guest feedback forms by email.<br \/>\n\u2013 Guests return completed forms by email, the details of which are captured by the system.<br \/>\n\u2013 Reports are produced to show weaknesses and trends.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Benefits&#8221; tab_id=&#8221;benefits&#8221;][vc_column_text]\u2013 Process of sending forms and receiving guest feedback is automated.<br \/>\n\u2013 Reports are easy to read to focus attention on weakest areas.<br \/>\n\u2013 Provides hotel information about areas for future improvement<br \/>\n\u2013 Easy to use, and produces user-friendly reports.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1475658526172{margin-top: -170px !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;More Products&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_separator][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"LogBook\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\"  style=\"transparent\"  color=\"grey\"  add_button=\"bottom\"  btn_title=\"Read More\"  btn_link=\"url:http%3A%2F%2Fwww.hotech360.com%2Flogbook%2F|||\"  btn_style=\"text\"  btn_gradient_color_1=\"turquoise\"  btn_gradient_color_2=\"blue\"  btn_custom_background=\"#ededed\"  btn_custom_text=\"#666\"  btn_outline_custom_color=\"#666\"  btn_outline_custom_hover_background=\"#666\"  btn_outline_custom_hover_text=\"#fff\"  btn_color=\"skincolor\"  btn_size=\"md\"  btn_custom_onclick=\"true\"  add_icon=\"top\"  hover=\"none\"  icon_type=\"icon\"  i_type=\"fontawesome\"  i_icon_fontawesome=\"fa fa-volume-control-phone\"  i_icon_openiconic=\"vc-oi vc-oi-dial\"  i_icon_typicons=\"typcn typcn-adjust-brightness\"  i_icon_entypo=\"entypo-icon entypo-icon-note\"  i_icon_linecons=\"vc_li vc_li-heart\"  i_color=\"skincolor\"  i_background_style=\"rounded-outline\"  i_background_color=\"grey\"  i_size=\"xl\"  btn_align=\"center\"  i_css_animation=\"\" css_animation=\"\"]Provides easy and effective monitoring of feedback from your guests by allowing the recording of valuable feedback received from guests.[\/vc_cta]<\/div><div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"DutyManager\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\"  style=\"transparent\"  color=\"grey\"  add_button=\"bottom\"  btn_title=\"Read More\"  btn_link=\"url:http%3A%2F%2Fwww.hotech360.com%2Fdutymanager%2F|||\"  btn_style=\"text\"  btn_gradient_color_1=\"turquoise\"  btn_gradient_color_2=\"blue\"  btn_custom_background=\"#ededed\"  btn_custom_text=\"#666\"  btn_outline_custom_color=\"#666\"  btn_outline_custom_hover_background=\"#666\"  btn_outline_custom_hover_text=\"#fff\"  btn_color=\"skincolor\"  btn_size=\"md\"  btn_custom_onclick=\"true\"  add_icon=\"top\"  hover=\"none\"  icon_type=\"icon\"  i_type=\"fontawesome\"  i_icon_fontawesome=\"fa fa-male\"  i_icon_openiconic=\"vc-oi vc-oi-dial\"  i_icon_typicons=\"typcn typcn-adjust-brightness\"  i_icon_entypo=\"entypo-icon entypo-icon-note\"  i_icon_linecons=\"vc_li vc_li-heart\"  i_color=\"skincolor\"  i_background_style=\"rounded-outline\"  i_background_color=\"grey\"  i_size=\"xl\"  btn_align=\"center\"  i_css_animation=\"\" css_animation=\"\"]This is a tool aimed for use by duty managers. It allows easy recording and analysis of all information received relevant to duty managers, concerning events during their shift.[\/vc_cta]<\/div><div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"Download Software\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\"  style=\"transparent\"  color=\"grey\"  add_button=\"bottom\"  btn_title=\"Download\"  btn_link=\"url:http%3A%2F%2Fwww.hotech360.com%2Fdownload-software|||\"  btn_style=\"text\"  btn_gradient_color_1=\"turquoise\"  btn_gradient_color_2=\"blue\"  btn_custom_background=\"#ededed\"  btn_custom_text=\"#666\"  btn_outline_custom_color=\"#666\"  btn_outline_custom_hover_background=\"#666\"  btn_outline_custom_hover_text=\"#fff\"  btn_color=\"skincolor\"  btn_size=\"md\"  btn_custom_onclick=\"true\"  add_icon=\"top\"  hover=\"none\"  icon_type=\"icon\"  i_type=\"fontawesome\"  i_icon_fontawesome=\"fa fa-download\"  i_icon_openiconic=\"vc-oi vc-oi-dial\"  i_icon_typicons=\"typcn typcn-adjust-brightness\"  i_icon_entypo=\"entypo-icon entypo-icon-note\"  i_icon_linecons=\"vc_li vc_li-heart\"  i_color=\"skincolor\"  i_background_style=\"rounded-outline\"  i_background_color=\"grey\"  i_size=\"xl\"  btn_align=\"center\"  i_css_animation=\"\" css_animation=\"\"][\/vc_cta]<\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"HouseKeeping\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\"  style=\"transparent\"  color=\"grey\"  add_button=\"bottom\"  btn_title=\"Read More\"  btn_link=\"url:http%3A%2F%2Fwww.hotech360.com%2Fhousekeeping%2F|||\"  btn_style=\"text\"  btn_gradient_color_1=\"turquoise\"  btn_gradient_color_2=\"blue\"  btn_custom_background=\"#ededed\"  btn_custom_text=\"#666\"  btn_outline_custom_color=\"#666\"  btn_outline_custom_hover_background=\"#666\"  btn_outline_custom_hover_text=\"#fff\"  btn_color=\"skincolor\"  btn_size=\"md\"  btn_custom_onclick=\"true\"  add_icon=\"top\"  hover=\"none\"  icon_type=\"icon\"  i_type=\"fontawesome\"  i_icon_fontawesome=\"fa fa-female\"  i_icon_openiconic=\"vc-oi vc-oi-dial\"  i_icon_typicons=\"typcn typcn-adjust-brightness\"  i_icon_entypo=\"entypo-icon entypo-icon-note\"  i_icon_linecons=\"vc_li vc_li-heart\"  i_color=\"skincolor\"  i_background_style=\"rounded-outline\"  i_background_color=\"grey\"  i_size=\"xl\"  btn_align=\"center\"  i_css_animation=\"\" css_animation=\"\"]A module for prioritizing rooms to be made up, and for communicating statuses of rooms to all relevant hotel employees.[\/vc_cta]<\/div><div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"PM\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\"  style=\"transparent\"  color=\"grey\"  add_button=\"bottom\"  btn_title=\"Read More\"  btn_link=\"url:http%3A%2F%2Fwww.hotech360.com%2Fpm%2F|||\"  btn_style=\"text\"  btn_gradient_color_1=\"turquoise\"  btn_gradient_color_2=\"blue\"  btn_custom_background=\"#ededed\"  btn_custom_text=\"#666\"  btn_outline_custom_color=\"#666\"  btn_outline_custom_hover_background=\"#666\"  btn_outline_custom_hover_text=\"#fff\"  btn_color=\"skincolor\"  btn_size=\"md\"  btn_custom_onclick=\"true\"  add_icon=\"top\"  hover=\"none\"  icon_type=\"icon\"  i_type=\"fontawesome\"  i_icon_fontawesome=\"fa fa-wrench\"  i_icon_openiconic=\"vc-oi vc-oi-dial\"  i_icon_typicons=\"typcn typcn-adjust-brightness\"  i_icon_entypo=\"entypo-icon entypo-icon-note\"  i_icon_linecons=\"vc_li vc_li-heart\"  i_color=\"skincolor\"  i_background_style=\"rounded-outline\"  i_background_color=\"grey\"  i_size=\"xl\"  btn_align=\"center\"  i_css_animation=\"\" css_animation=\"\"]A sophisticated preventative maintenance tool allowing the easy recording of details of site assets, and have an automatic reminder system for the necessary maintenance of equipment.[\/vc_cta]<\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"MiniBar\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\"  style=\"transparent\"  color=\"grey\"  add_button=\"bottom\"  btn_title=\"Read More\"  btn_link=\"url:http%3A%2F%2Fwww.hotech360.com%2Fmini-bar%2F|||\"  btn_style=\"text\"  btn_gradient_color_1=\"turquoise\"  btn_gradient_color_2=\"blue\"  btn_custom_background=\"#ededed\"  btn_custom_text=\"#666\"  btn_outline_custom_color=\"#666\"  btn_outline_custom_hover_background=\"#666\"  btn_outline_custom_hover_text=\"#fff\"  btn_color=\"skincolor\"  btn_size=\"md\"  btn_custom_onclick=\"true\"  add_icon=\"top\"  hover=\"none\"  icon_type=\"icon\"  i_type=\"fontawesome\"  i_icon_fontawesome=\"fa fa-glass\"  i_icon_openiconic=\"vc-oi vc-oi-dial\"  i_icon_typicons=\"typcn typcn-adjust-brightness\"  i_icon_entypo=\"entypo-icon entypo-icon-note\"  i_icon_linecons=\"vc_li vc_li-heart\"  i_color=\"skincolor\"  i_background_style=\"rounded-outline\"  i_background_color=\"grey\"  i_size=\"xl\"  btn_align=\"center\"  i_css_animation=\"\" css_animation=\"\"]The module provides an answer to the problem of ensuring that minbar items are charged to the bill before the guest departs.[\/vc_cta]<\/div><div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"PAGM\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\" 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management of guest satisfaction. It provides a tool for the hotel to be in touch with guests to ascertain their level of satisfaction.[\/vc_cta]<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;Feedback &#8211; Reputation Management Software&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_single_image image=&#8221;4217&#8243; img_size=&#8221;full&#8221;][vc_column_text]Provides easy and effective monitoring of feedback from your guests by allowing the recording of valuable feedback received from guests. This enables analysis of this feedback in order to provide statistics that identify the source of good and bad service in your organization. A platform is [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/pages\/4187"}],"collection":[{"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/comments?post=4187"}],"version-history":[{"count":0,"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/pages\/4187\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/media?parent=4187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}