{"id":4198,"date":"2016-10-05T09:28:57","date_gmt":"2016-10-05T09:28:57","guid":{"rendered":"http:\/\/www.hotech360.com\/?page_id=4198"},"modified":"2016-11-02T11:52:23","modified_gmt":"2016-11-02T11:52:23","slug":"pagm","status":"publish","type":"page","link":"https:\/\/www.hotech360.com\/tr\/pagm\/","title":{"rendered":"Proactive Management"},"content":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/2&#8243;][vc_custom_heading text=&#8221;PAGM &#8211; Proactive Management of Guest Satisfaction&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_single_image image=&#8221;4225&#8243; img_size=&#8221;full&#8221;][vc_column_text]Allows the hotel to be more proactive in the management of guest satisfaction. It provides a tool for the hotel to be in touch with guests to ascertain their level of satisfaction. Any shortcomings can be rectified immediately, and prior to the guest departing the hotel. All responses are recorded to allow the hotel to analyse statistics, and learn lessons which can be improved in the future.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1475656462408{margin-bottom: -100px !important;}&#8221;][vc_column_text]<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.hotech360.bellbutler\" target=\"_blank\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4327\" src=\"http:\/\/www.hotech360.com\/wp-content\/uploads\/2016\/10\/icon_android.png\" alt=\"icon_android\" width=\"32\" height=\"32\" \/><\/a> <img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4328\" src=\"http:\/\/www.hotech360.com\/wp-content\/uploads\/2016\/10\/icon-Appstore.png\" alt=\"icon-appstore\" width=\"32\" height=\"32\" \/> <a href=\"http:\/\/www.hotech360.com\/pagm.pdf\" target=\"_blank\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-4178 size-full\" src=\"http:\/\/www.hotech360.com\/wp-content\/uploads\/2016\/10\/hotech360-pdf.png\" alt=\"hotech360-pdf\" width=\"32\" height=\"32\" \/><\/a>[\/vc_column_text][vc_tta_accordion][vc_tta_section title=&#8221;Key Features&#8221; tab_id=&#8221;key-features&#8221;][vc_column_text]\u2013 Provides a prioritised and filtered list of guests to be contacted for the purpose of enquiring about their satisfaction while at the hotel.<br \/>\n\u2013 Records guest responses.<br \/>\n\u2013 Reports guest responses in a way that can easily be analysed.<br \/>\n\u2013 Provides the opportunity to apply a filter that ensures that only the desired guests are the ones that are identified to be contacted.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Benefits&#8221; tab_id=&#8221;benefits&#8221;][vc_column_text]\u2013 Gives a tool to be proactive in contacting key guests while they are at the hotel.<br \/>\n\u2013 Affords the opportunity to correct any deficiencies reported by guests.<br \/>\n\u2013 Provides a chance to upsell additional services.<br \/>\n\u2013 Allows the hotel to demonstrate a more caring attitude to guests.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1475658526172{margin-top: -170px !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;More Products&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_separator][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"LogBook\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\"  style=\"transparent\"  color=\"grey\"  add_button=\"bottom\"  btn_title=\"Read More\"  btn_link=\"url:http%3A%2F%2Fwww.hotech360.com%2Flogbook%2F|||\"  btn_style=\"text\"  btn_gradient_color_1=\"turquoise\"  btn_gradient_color_2=\"blue\"  btn_custom_background=\"#ededed\"  btn_custom_text=\"#666\"  btn_outline_custom_color=\"#666\"  btn_outline_custom_hover_background=\"#666\"  btn_outline_custom_hover_text=\"#fff\"  btn_color=\"skincolor\"  btn_size=\"md\"  btn_custom_onclick=\"true\"  add_icon=\"top\"  hover=\"none\"  icon_type=\"icon\"  i_type=\"fontawesome\"  i_icon_fontawesome=\"fa fa-file-text\"  i_icon_openiconic=\"vc-oi vc-oi-dial\"  i_icon_typicons=\"typcn typcn-adjust-brightness\"  i_icon_entypo=\"entypo-icon entypo-icon-note\"  i_icon_linecons=\"vc_li vc_li-heart\"  i_color=\"skincolor\"  i_background_style=\"rounded-outline\"  i_background_color=\"grey\"  i_size=\"xl\"  btn_align=\"center\"  i_css_animation=\"\" css_animation=\"\"]This is a conceptual breakthrough in the management and monitoring of guest service. Enables service providers to improve guest service&#8230;[\/vc_cta]<\/div><div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"FeedBack\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  h4_google_fonts=\"font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal\"  txt_align=\"center\"  heading_sep=\"no\"  shape=\"none\"  style=\"transparent\"  color=\"grey\"  add_button=\"bottom\"  btn_title=\"Read More\"  btn_link=\"url:http%3A%2F%2Fwww.hotech360.com%2Ffeedback%2F|||\"  btn_style=\"text\"  btn_gradient_color_1=\"turquoise\"  btn_gradient_color_2=\"blue\"  btn_custom_background=\"#ededed\"  btn_custom_text=\"#666\"  btn_outline_custom_color=\"#666\"  btn_outline_custom_hover_background=\"#666\"  btn_outline_custom_hover_text=\"#fff\"  btn_color=\"skincolor\"  btn_size=\"md\"  btn_custom_onclick=\"true\"  add_icon=\"top\"  hover=\"none\"  icon_type=\"icon\"  i_type=\"fontawesome\"  i_icon_fontawesome=\"fa fa-comment\"  i_icon_openiconic=\"vc-oi vc-oi-dial\"  i_icon_typicons=\"typcn typcn-adjust-brightness\"  i_icon_entypo=\"entypo-icon entypo-icon-note\"  i_icon_linecons=\"vc_li vc_li-heart\"  i_color=\"skincolor\"  i_background_style=\"rounded-outline\"  i_background_color=\"grey\"  i_size=\"xl\"  btn_align=\"center\"  i_css_animation=\"\" css_animation=\"\"]Provides easy and effective monitoring of feedback from your guests by allowing the recording of valuable feedback received from guests.[\/vc_cta]<\/div><div class=\"tm-sbox tm-sbox-iconalign-top none     \">[vc_cta h2=\"Download Software\"  h2_google_fonts=\"font_family:Arimo%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal\"  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It provides a tool for the hotel to be in touch with guests to ascertain their level of satisfaction. Any shortcomings can be rectified immediately, and prior to the guest departing [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/pages\/4198"}],"collection":[{"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/comments?post=4198"}],"version-history":[{"count":0,"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/pages\/4198\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hotech360.com\/tr\/wp-json\/wp\/v2\/media?parent=4198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}